Privacy Policy for Stellar Spins in Australia

Welcome to Stellar Spins – Our Privacy Commitment

At Stellar Spins, your privacy is one of our top priorities. We understand the importance of safeguarding your personal information and are committed to maintaining transparency, trust, and full compliance with privacy regulations applicable in Australia. This Privacy Policy outlines how we collect, use, disclose, and secure your data when you interact with our online casino and sports betting platform.

This policy applies to all users who access our services through desktop, mobile, or other devices. It covers data collected during registration, gameplay, financial transactions, and communication with our support team. Our goal is to ensure that you feel secure when using Stellar Spins and that you fully understand how your information is processed.

By using our website, you acknowledge and consent to the practices described in this Privacy Policy. If you do not agree with these terms, please refrain from using our services. We encourage you to read this document carefully and reach out with any questions or concerns regarding your privacy rights.

What We Do With Your Data

We collect both personal and non-personal information to provide and improve our services. This includes data you provide directly, such as your name, email, payment information, and ID verification documents. It also includes data gathered automatically, like your IP address, browser type, device information, and interaction with our site.

Our legitimate uses of this data include:

• Processing account registration and login
• Verifying your age and identity to comply with gambling laws
• Managing deposits, withdrawals, and bonuses
• Detecting and preventing fraudulent activities
• Sending promotional offers and transactional communications
• Improving our site functionality and user experience

All data is processed in accordance with the Australian Privacy Principles (APPs) and relevant data protection laws. We never sell your personal data to third parties, and we limit access to your information to those who need it to perform their job functions.

How We Use Cookies at Stellar Spins

Cookies are small text files stored on your device when you access our website. Stellar Spins uses cookies and similar tracking technologies to enhance your experience, improve performance, and deliver personalized content.

The types of cookies we use include:

• Essential Cookies: Required for core site functionality and account login
• Performance Cookies: Help us measure site performance and optimize pages
• Functional Cookies: Remember user preferences for better usability
• Marketing Cookies: Deliver targeted ads and track marketing campaigns

You have full control over cookie settings. Most browsers allow you to disable or delete cookies, though doing so may impact your user experience. To manage your cookie preferences, use your browser’s privacy settings or the cookie control panel available on our site.

Third Parties We Work With

We may share certain user data with trusted third parties to provide essential services. These include payment processors, identity verification providers, game suppliers, IT infrastructure vendors, and customer support platforms.

Data is shared only under strict contractual agreements ensuring compliance with privacy laws. We require all third parties to maintain confidentiality and use data only for authorized purposes. Key reasons for sharing data include:

• Processing financial transactions securely
• Confirming legal age and identity of users
• Delivering casino games and promotions
• Preventing money laundering and fraud
• Improving service quality and analytics

In certain legal situations, we may disclose data to regulatory authorities or law enforcement as required by applicable laws and licensing obligations in Australia.

Keeping Your Info Safe in Australia

Stellar Spins is committed to maintaining the security of your personal information. We implement industry-standard safeguards, including SSL encryption, firewalls, and strict access controls, to protect your data from unauthorized access, loss, or misuse.

Our storage practices are designed with security in mind:

• Personal data is encrypted and stored on secure servers
• Access to information is limited to authorized personnel
• Security protocols are reviewed and updated regularly
• Backups are maintained to prevent data loss

We retain user data only as long as necessary to fulfill legal, regulatory, or operational requirements. When data is no longer needed, it is securely deleted or anonymized in accordance with our data retention policies.

Understanding Your Privacy Rights

As an Australian user, you have several rights under local privacy laws and global best practices such as GDPR. We respect and support your ability to manage your personal information.

Your rights include:

• Right to Access: You may request a copy of your personal data
• Right to Correct: You can update inaccurate or incomplete information
• Right to Delete: You may request data erasure under certain conditions
• Right to Restrict: You can limit how we process specific data
• Right to Object: You can opt out of marketing communications

To exercise your rights, simply contact our support team or use your account dashboard settings. Identity verification may be required to process certain requests for security reasons.

Policy Changes & Getting Help

This Privacy Policy may be updated from time to time to reflect changes in our services, laws, or technologies. Whenever we make significant updates, we will notify users via email or by displaying a clear notice on our website.

You can always find the latest version of this policy on our site under the “Privacy” link. We encourage you to review it regularly to stay informed about how your data is protected.

If you have any questions, concerns, or requests related to privacy or data protection, please don’t hesitate to contact us:

• Email: [email protected]
• Live Chat: Available 24/7 through our help center
• Mailing Address: Stellar Spins, Level 10, 580 George St, Sydney, NSW 2000, Australia

Your trust is vital to us, and we are committed to handling your personal information with care, transparency, and respect.